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1-The most important thing in communication is to listen to what is not said.
2-Gaining life is not enough, work also has to make a life.-The problem in my life and in other people's is not the absence of knowing what to do, but in the absence of doing so.
3-Doing the right thing is more important than doing something right.
4-The purpose of a business is to create and maintain a customer.
5-Plans are only good intentions unless they immediately degenerate into hard work.
6-The goal of marketing is to know and understand the customer so well that the product or service fits and sells to him / herself.
7-Today knowledge has power. It controls access to opportunities and advances.
8-There is nothing so useless as to do with great efficiency something that should not have been done at all.
9-Unless a compromise is made, there are only promises and hopes, but no plans.
10-No one learns so much from a subject, as someone who is forced to learn it.
11-The result of a good business is a satisfied customer.
12-Effective leadership does not try to make speeches or be liked; Leadership is defined by results, not attributes.
13-If you want something new, you have to stop doing something old.
Most of what we call management is making it difficult for people to do their jobs.
15-Time is the scarcest resource and unless managed, nothing else can be controlled.
16-Where you see a successful business, someone has made a bold decision.
17-The productivity of work is not the responsibility of the worker, but of the boss.
18-Follow effective action of quiet reflection. From quiet reflection will come more effective action.
19-Strategy is comfort, execution is an art.
20-What is measured is improved.
21-Your first and most important job as a leader is to take charge of your own energy and then help orchestrate the energy of those around you.
Knowledge has to be constantly improved, challenged, and increased or vanished.
23-The best way to predict the future is to create it.
24-The cultures of companies with as the cultures of countries. Do not try to change them. Instead, try to work with what you have.
25-Business has only two functions: marketing and innovation.
26-The most serious errors are those that are committed as the result of incorrect answers. The real danger is to ask the wrong questions.
27-Efficiency is doing things well; Effectiveness is doing the right things.
28-The results are achieved by exploiting opportunities, not by solving problems.
29-Management by objectives works if you know the objectives. 90% of the time you do not know.
30-The only thing we know about the future is that it will be different.
31-To innovate is to find new or better uses to the resources with which we already have.
32-Rank does not confer privilege or power. It imposes responsibility.
33-Creativity is the result of a hard and systematic work.
34. People who do not take risks usually make two big mistakes a year. People who take risks usually make two big mistakes a year.
35-Innovation is the specific tool of entrepreneurship.
36-Efficiency must be learned.
37-The purpose of a business is to create a business.
38-It is more productive to turn an opportunity into a result than to solve a problem, which only restores yesterday's equilibrium.
39-What motivates knowledge workers is the same thing that motivates the volunteers; They need, above all, challenges.
40-Making good decisions is a crucial skill at all levels.
41-My great strength as a consultant is to be ignorant and ask a few questions.
42-A manager is responsible for the application and performance of knowledge.
43-People in any organization are always attached to the obsolete; To things that should have worked but do not; To things that once were productive and are no longer.
44-The entrepreneur always seeks change, responds and exploits it as an opportunity.
45-The best structure will not guarantee results or performance. But a wrong structure is a guarantee of failure.
46-Accept the fact that we have to treat almost everyone as a volunteer.
47-Free enterprise can not be justified simply because it is a good business. It can only be justified because it is good for society.
48-It does not matter if the worker wants to take responsibility or not. The company must demand it.
49-No institution can survive if it needs geniuses or a superman to run it. It must be organized so that it is able to go well with a leadership composed of normal human beings.
50-Now we accept the fact that learning is a lifelong process to keep abreast of change. And the most urgent task is to teach people how to learn.
51-Management is doing things right; Leadership is doing the right things.
Trying to predict the future is like trying to drive a rural road at night without lights as you look out the back window.
53-The new information technology, internet and e-mail, have practically eliminated the physical costs of communication.