The Human relations at work Are established when creating connections with each other, cooperate for its proper functioning, associate, create work teams...
In the daily life of any person, interpersonal relationships can be many and of different nature: in pairs, with friends... even the waiter who serves you a coffee or the neighbor whom you greet in the morning.
Usually, you can choose who to establish interpersonal relationships at work and with whom not. We usually choose to approach people closest to us and we do not foster relationships with those with whom we least identify.
In this way, social groups, groups of friends, couples... You can choose to go to the cafeteria where that waiter inspires you a smile and you can choose to climb the stairs to not agree in the elevator with a neighbor that you do not feel like talk.
But what about work? The workers spend an average of 8 hours a day working hand in hand with other people with whom we have not chosen to be. By statistics, you will find people more related to you, and with whom you want to spend more time, and people less related; But in the labor context, it is usually difficult to choose.
Is it possible to foster good interpersonal relationships at work? How can you collaborate as a team with individuals you did not know previously? How do you maintain a good relationship with someone you have not chosen to live with?
7 Tips to Have Good Human Relationships at Work
1. Know Thyself
The basic step that you must carry out in the first place when proposing to improve the interpersonal relations that you maintain in the work, must be Begin to know yourself before analyzing your relationships with others.
The relationships you establish with those around you depend largely on how you are, so to detect your strengths and weaknesses When it comes to relating, you must begin by observing yourself.
This self-awareness through self-observation can be carried out by analyzing your relationship with your co-workers; But surely Find very similar patterns in your relationships with family, friends or partner. Observe in each of your interventions with another person, as if you You were looking at yourself from the outside.
This process may take longer than you expect, it is normal to have to perform the exercise several times Self-observation until you come to distinguish which are the behaviors that repeat more or more habitual in your relations with others.
To know you, it is important that you pay attention to:
- Factors that make you feel good.
- Moments that annoy you.
- Situations that awaken your motivation.
- Scenarios that block you.
- Contexts in which you want to collaborate.
In addition to the observation, it is very important that you take some time to reflect on what has been examined in each of your interventions. Can Write down your conclusions in a notebook, it will help you to internalize it better.
In this way, once you are aware of the contexts or factors of the situation in which you find yourself better or worse, you will be able to identify them Agile and bring them to a good end.
2. Effective communication
Communication is one of the basic processes of people, main in social life. To achieve a effective communication , you should consider What are the barriers and difficulties, in order to identify them when they arise in your communication with others and avoid them, or at least minimize them.
In companies, organizations, or any other teamwork that involves an interpersonal working relationship, communication is what makes it possible Working together. It is essential that members of an organization communicate effectively with one another, as the results depend on them Positive results.
As communication between them flows smoothly and with as few barriers as possible, better decisions Jointly you will take and your work will be of higher quality, factors that will become tangible in the increase of the success of the organization.
Positive elements for effective communication:
- The communication must be bilateral It has to flow in two directions. If instead, it flowed in one direction, we would not be talking about communication, but simply Transmit information.
- Implicit in personal involvement This means that neutral communication must be avoided for the parties involved. If you are not involved in communication, it is less Positive fruits are likely to be obtained from it.
- Listen to ideas that are transmitted, not just objective data On occasion, the source of ideas for which communication is being established is more important than the data itself.
Encouraging these positive elements and attitudes of communication in the conversations you keep at work, both for you and for the person or People you are interacting with, you will avoid misunderstandings, you will gain greater benefits from each interaction and, consequently, you will improve your Interpersonal relationships in the workplace.
3. Active Listening
Along with communication, listening is also a key factor in maintaining interpersonal relationships. Active listening is a tool for Listening that helps make communication between people more productive.
This type of listening involves seeing the person who is communicating a message, that you, as a listener, you are listening, understanding, and interpreting Correctly what you are trying to convey. In this way, both of you will know that the communication is being correct and that the information is being Transferring without errors or misinterpretations.
Actions that you must put into practice to perform an active listening:
- Paraphrasing and rephrasing Reinforces the message that is being transmitted to you, and further demonstrates that you are understanding it. In case you are not understanding it in the way Will be useful for you to explain it again or for ideas to be exposed in another way, understanding.
- Assent Will show your attention to the conversation and the information you are receiving.
- Expand information with questions : to Help the person who is exposing your ideas to show them in as much detail as possible. You will support him in his speech and you will also capture The message and the important elements of it.
- Summarize the main ideas : to L complete the complete exposition, or a relevant section of it, it is positive that you make the effort to summarize and expose to the other person the Main ideas you got from your speech. This way you will both get the fundamental conclusions of the message and you will know that, in addition, Transmitted correctly and in full.
Actions that disrupt active listening:
- Judge Making judgments while another person is exposing their ideas, plans or purposes, interrupts the communication and creates doubts and insecurities in who is
Emitting the message, making it probably stop exposing it.
- Interrupt : to L interrupt a speech before its end, it breaks the thread of the same, causing errors or omissions of information that could have resulted
relevant.
- Advise when not opportune or under your own opinion S If the person you are listening to has not asked for advice or opinion, it is probably not the time to give it. You could cause a clash of opinions and Interrupt communication.
Listening to the other is as important as communicating, and sometimes this is an even more complicated activity to perform correctly than the previous one. Through the usual practice of it you will increase your ability for active listening.
4. Uses feedback appropriately
He feedback Is an element closely related to active listening and has much to do with it. However, this section has been Independent by the relevance that it acquires, by itself, when maintaining positive interpersonal relations.
Feedback occurs when you give back to the other or the group your experience, understanding or conclusions after the communication that has taken place.
There are a number of rules for using this tool:
- Specific T A conversation or other situation that has involved interaction with another person, feedback must be specific to that situation. The relationships Interpersonal relationships will be reinforced through the use of feedback in each of the specific interactions, it does not have the same Effectiveness if used generalizing.
- Positive and not very evaluative : Or it is the same to say:"we are not doing it well"that"we can improve it". The feedback should be transmitted positively, using the second option and never Evaluating subjectively, but objectively qualifying.
- About something modifiable C Enter your feedback on issues that can be used to improve something. To bring to light a conclusion in which you can not
Work to change or improve it, it will create frustration, hindering the correct interpersonal relations.
- Immediate in time D You should use the feedback in the moment following the situation you want to give it to. He always has to go with his cause. Actions like summoning Future meetings, or point it to a later time, are negative. It is probably best not to give feedback in such a delayed manner.
5. Manages conflicts correctly
Failure to resolve a latent conflict or not make a decision about it in a company involves conducting an improper handling of conflicts. A Poorly managed conflict creates bad climate (hostility and resentments), Loss of self-esteem , Loss of group cohesion and decreased efficacy and Efficiency of the organization or group .
For the correct management of a conflict, we must avoid and not encourage actions such as:
- Maintain a defensive posture.
- Find the culprit or the culprits of the situation.
- Segment the group in opposite parts.
- Believing that your opinion is the only valuables and a positive solution for all.
On the contrary, we must learn to treat conflicts as an opportunity for improvement and positive change, fostering attitudes such as:
- The participation of all members of the group.
- Teamwork.
- Combining goals and work objectives.
- Dedicate time to reflection and joint decision-making.
6. Act with respect and education
One thing all positive interpersonal relationships have in common is that they are based on mutual respect and trust. To maintain relationships Of this type, you must show an attitude that shows those around you that they can trust you and that you respect them as people, both with your acts As with your words.
In addition to your closest colleagues or your work team, you should show this attitude to other members of the company with whom you also Relationships, even less often. The more you expand the circle, the more likely you are to find more interpersonal relationships than enjoy.
7. Maintain a state of good humor
Finally, good humor is a key factor in maintaining positive interpersonal relationships, so you should remember to keep it along your Workday and transmit it to the people around you.
- Kindly greet And The simple fact of greeting your colleagues, instead of going directly to your job, is a positive energy push for all.
- Smile M To smile a little in the hallway, in a break, or in the coffee room, is a way to encourage good humor among your peers and ward off bad guys Fumes
- Celebrate own and others' achievements B For reasons of celebration. In the work environment, as in any other, it is positive to highlight the good things and joyful and worthy of celebration. A Promotion, maternity or paternity, a birthday or goal achievement, are good reasons to disconnect for a moment the pending work and Enjoy the positive things.
Also, showing your good mood is contagious; And, if you practice it, it is most likely to be returned. When you find yourself lacking in energy Positive, your work will be rewarded when you realize that your peers return that positive attitude that you yourself had transmitted to them and Infected
And what do you do to have good interpersonal relationships in your work?